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I wanted to share my study notes in a simple and practical way — especially for beginners who get confused when a policy doesn’t apply as expected. This is purely based on my own learning and lab practice 😊 As my previous post was general, I decided to share this one in a more technical way (including each and every step). Feel free to have a look! Don’t just memorise each and every step. Read it, understand the concepts, and try to explain it to yourself in your own words !! 💯 🚨 The Common Problem You create a Conditional Access policy: ✔ Require MFA ✔ Apply to all users ✔ Enable the policy But when the user signs in… 👉 No MFA prompt 👉 Policy says “Not Applied” 👉 Everything looks correct So what went wrong? 🧠 My Simple Troubleshooting Formula When a Conditional Access policy doesn’t apply, I check these 7 things: 1️⃣ Check Sign-in Logs FIRST (Always!) This is the most important step. Go to: Entra Admin Center → Sign-in logs → Conditional Access tab It will tell you: Whi...
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