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Title: My MS-102 Certification Journey and Microsoft 365 Internship Experience

Published by: Rajeswary Nadarajan

Date: 7th July 2025

Introduction

Every career journey has a turning point. For me, that turning point was passing the MS-102: Microsoft 365 Administrator certification and beginning my internship in Microsoft 365 administration. Coming from a Desktop Engineer background with over 10 years of experience, I always dreamed of transitioning into cloud and modern IT roles. This post is a reflection of my preparation, achievement, and what I’ve learned during my internship so far.

Why I Chose MS-102

I wanted to move beyond on-premise support and gain real skills that employers are looking for in modern IT environments. Microsoft 365 is at the heart of collaboration, security, compliance, and productivity today. After researching certification paths, I found that MS-102 perfectly aligned with my goals:

  • To become proficient in Microsoft 365 identity, access, security, compliance, and services

  • To open up job opportunities such as Microsoft 365 Administrator, Cloud Support, or Endpoint Manager

Preparing for MS-102

Studying for MS-102 wasn’t easy, especially while balancing a full-time job. I created a structured study plan:

  • 📘 Read Microsoft Learn materials

  • 💻 Practiced labs on Microsoft 365 tenant and Entra ID

  • 📊 Took mock exams daily to build confidence

  • 📓 Maintained a notebook for flashcards and tricky scenarios

It took me several weeks, but in July 2025, I passed the exam with a score of 853. It felt like a huge win.

Starting My Internship

Shortly after my exam, I joined a remote 3-month internship (weekends) focused on Microsoft 365 administration. Here’s what I’ve learned so far:

  • Created Microsoft 365 tenant from scratch

  • Created users, assigned licenses, reset passwords

  • Assigned roles and managers via Microsoft Entra ID (Azure AD)

  • Customized tenant branding

  • Practiced user creation in PowerShell (bulk import and single user)

  • Explored Intune compliance and Conditional Access basics

These practical tasks boosted my confidence and helped me understand how things work beyond theory.

Next Steps

My goal is to complete the internship and apply for roles such as:

  • Microsoft 365 Administrator

  • Modern Workplace Support Engineer

  • Intune or Entra Support Analyst

I’m also preparing a portfolio with lab screenshots, project logs, and LinkedIn updates to support my applications.

Final Thoughts

It’s never too late to grow. I’m 36 now, and it took me years to get here. But every bit of effort—from studying to managing my finances and dealing with a tough work environment—was worth it.

To anyone who feels stuck: you can do it too. One certification. One internship. One step at a time.

If you’re on a similar journey or would like to connect, feel free to reach me through LinkedIn or comment below. Thank you for reading.

#Microsoft365 #MS102 #CareerGrowth #WomenInTech #ModernWorkplace #CloudCareers

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