I’m sharing these notes mainly for my own self-study and interview preparation, but I hope they also help anyone learning Microsoft Intune and Windows Autopilot. Have a nice day !! 😉 

💡 Why I’m posting this:

💠To reinforce my own understanding

💠To prepare for Intune / M365 interviews

💠To build confidence explaining real troubleshooting scenarios, not just

 theory

💠I’ll continue sharing more self-study notes as I progress.

Covered Topics : Common Intune Troubleshooting Notes & Windows Autopilot Troubleshooting Notes.

🔧 Common Intune Troubleshooting Notes

1️⃣ Device Not Enrolling into Intune

👉 Intune Portal Path:

 Intune admin center → Devices → Enroll devices → Automatic enrollment

👉Checkpoints:

 💠 User has Intune license assigned

 💠MDM authority is Microsoft Intune

 💠MDM user scope is configured

 💠Device is Azure AD joined / Hybrid joined

 💠Review Company Portal enrollment errors

2️⃣ Application Deployment Failed / Pending

👉Intune Portal Path:

 Intune admin center → Apps → All apps → Select app → Device/User 

 install status.

👉Checkpoints:

 💠App assigned to correct user/device group

 💠Requirement rules (OS, architecture) are correct

 💠Device compliance status is healthy

 💠Check Intune Management Extension logs

 💠Trigger manual Sync from Company Portal

3️⃣ Configuration Profile Not Applying

👉Intune Portal Path:

 Intune admin center → Devices → Configuration profiles → Select profile

👉Checkpoints:

💠No conflicting profiles

💠Assignment type (User vs Device) is correct

💠Device supports the policy CSP

💠Review Per-setting status

💠Sync device and reboot

4️⃣ Compliance Policy Showing Not Compliant

👉Intune Portal Path:

 Intune admin center → Devices → Compliance policies → Select policy

👉Checkpoints:

 💠Identify exact failed compliance rule

 💠Verify BitLocker, Secure Boot, OS version

 💠Check grace period configuration

 💠Confirm device ownership (Corporate vs Personal)

🚀 Windows Autopilot Troubleshooting Notes

5️⃣ Autopilot Deployment Fails at ESP

👉Intune Portal Path:

 Intune admin center → Devices → Windows → Windows enrollment → 

 Deployment profiles

👉Checkpoints:

 💠Autopilot profile is correctly assigned

 💠Device hardware hash uploaded

 💠Required apps are marked as Required

 💠Network, DNS, and Microsoft endpoints accessible

 💠Review ESP blocking apps and timeout settings

6️⃣ Autopilot Profile Not Applying

👉Intune Portal Path:

 Intune admin center → Devices → Windows → Windows enrollment → 

 Devices

👉Checkpoints:

 💠Device exists in Autopilot devices list

 💠Correct deployment profile assigned

 💠Group assignment completed before reset

 💠Re-sync and re-deploy if needed